Designing and leading integrated donor stewardship and relationship cultivation strategies
Strengthening donor relationships over time
Improving retention, reactivation, and donor value
Ensuring thoughtful, relevant, and timely engagement across channels
Leading a small team and shaping strategy
Partnering with other teams to ensure alignment in fundraising offers
Conducting analytics and performance management
Contributing to a cohesive view of donor experience
Leading, developing, and supporting a high-performing team

University Degree in related area
7+ years of progressive fundraising or donor engagement experience
Demonstrated success designing and implementing donor journeys and stewardship programs
Experience developing and testing fundraising offers
Proven ability to use data and insight to inform strategy
Minimum 3 years of people management experience
Strong experience working cross-functionally and with external partners or agencies
Demonstrated budget and project management experience

Generous paid time-off package including vacation days, personal days, wellness days
Paid company-wide closure between December 25 and January 1
Competitive health, medical, dental and vision benefits
Life insurance
Disability benefits
Employee assistance program (EAP)
Defined contribution pension plan with employer matching
Flexible hybrid working model
Reimbursement for mobile phones and home office setup
Opportunities for professional development

Senior Manager, Direct Marketing – Stewardship and Engagement

Key skills