Own the end-to-end build of email campaigns in Klaviyo, including template design, segmentation, A/B testing, scheduling, and post-send performance analysis.
Help maintain and update ticketing backend platforms (such as Universe, Eventbrite, etc.) including link creation, promo code creation, and support ticket marketing initiatives.
Create and implement UTM links for campaign tracking and performance analysis.
Coordinate cross-functional communications between internal teams, vendors, and partners.
Build and track tasks for our graphic design team using project management applications.
Update the company website.
Conduct online research to support marketing strategy and outreach.
Assist with and create reports at the completion of events.
Manage administrative tasks to support marketing planning, reporting, and organization.
Work independently on assigned tasks while collaborating effectively with a broader team.

3-5 years professional working experience in marketing or event marketing.
Demonstrated ability to manage high-volume email execution (20-30 campaigns/month) in Klaviyo or a comparable ESP (Marketo, HubSpot, etc.), including segmentation, performance reporting, and brand consistency.
Hands-on ticketing operations experience in Universe, Eventbrite, or similar, including event builds, promo code structures, embed configurations, and sales reporting.
Experience creating and implementing UTM links.
Proficiency with Google Workspace, Wordpress, Slack, Canva, Bitly, project management applications (Notion or Asana).
Bonus: HTML email editing or Klaviyo flows/automation, or multi-market campaign management.

Email Marketing Coordinator

Key skills