Spearhead the technical execution of 3Shape’s After Sales AI Strategy
Bridge the gap between business needs and technical implementation
Lead the integration of external AI tools, ensuring every solution delivers measurable business impact
Design, test, and productionize sophisticated chat and voice agents featuring LLM reasoning and TTS integration
Architect workflows that streamline operations and drive efficiency
Take full accountability for the lifecycle of a product from initial concept and design to production and maintenance
Empower internal teams by providing the training needed to maximize the adoption of custom AI solutions

Master’s degree in CS, Data Science, ML, or related field (or equivalent practical experience)
2–4 years of experience in Software Engineering or AI/ML development, with a deep understanding of how to build and maintain scalable systems
Proven end-to-end solution ownership
You have a track record of shipping and supporting AI solutions in production
Deep hands-on experience with Agentic Systems, prompt engineering, tool-use (function calling), and RAG/knowledge-base integration
Strong Python skills (FastAPI/Flask)
Experience in other coding languages would be a plus
Familiarity with CX platforms (Genesys), Data environments (Databricks/Palantir), or Voice synthesis (ElevenLabs) would be a plus

Senior AI Engineer

Key skills