Troubleshoot and resolve complex production issues spanning application, database, and infrastructure layers.
Diagnose and resolve software and SQL performance problems escalated by support teams.
Optimize SQL Server performance through query tuning, indexing strategies, and execution plan analysis.
Define and track SLIs, SLOs, and error budgets to maintain platform reliability standards.
Drive platform improvements focused on scalability, reliability, and operational health.
Build and maintain runbooks, playbooks, and observability frameworks to reduce mean time to resolution (MTTR).
Monitor system performance and proactively identify risk areas using SolarWinds DPA, Splunk, and New Relic.
Champion automation of toil reduction, capacity planning, and self-healing infrastructure patterns using Terraform and CI/CD pipelines.
Manage and optimize containerized workloads using Docker and Kubernetes in Azure cloud environments.
Lead incident response, root cause analysis, and post-incident reviews.
Collaborate with cross-functional teams and communicate findings clearly to executive stakeholders.

8+ years of software engineering experience with heavy production support and SRE/platform engineering exposure.
Expert proficiency in C# and .NET Core 8.0.
Deep expertise in Microsoft SQL Server including stored procedures, query optimization, and execution plan tuning.
Hands-on experience with Azure cloud services including Azure Functions, App Services, Service Bus, and AKS (Azure Kubernetes Service).
Strong experience with containerization and orchestration using Docker and Kubernetes.
Proficiency in infrastructure-as-code using Terraform for cloud provisioning and environment management.
Hands-on experience building and maintaining CI/CD pipelines using tools such as Azure DevOps or GitHub Actions.
Proven experience defining and operating against SLOs, error budgets, and reliability targets.
Experience with SolarWinds DPA, Splunk, and New Relic.
Strong understanding of microservices, distributed systems, and fault-tolerant architecture patterns.
Excellent verbal and written communication skills, including the ability to present to executive audiences.

SRE, .Net

Key skills