Build and maintain strong, long-term relationships with C-suite executives and senior leaders to serve as a trusted advisor while ensuring the needs of the day-to-day contacts are being met
Develop and execute multi-year account plans, business plans, and growth initiatives tailored to meet specific client objectives and organizational goals, which may include unique co-creation
Identify and pursue new business opportunities within existing accounts (upsell and cross-sell), manage the entire sales lifecycle from opportunity identification through negotiation and deal closure
Act as the internal "quarterback" for the account, coordinating with cross-functional teams (e.g., Marketing, Clinical, Operations, Product, Legal) to ensure seamless service delivery and problem resolution
Monitor account performance, including P&L, revenue, growth, and retention targets, conducting regular business reviews to ensure value delivery and address performance guarantees
Stay informed on market dynamics and emerging trends (e.g., PBM industry, GLP-1 evolution, cardiometabolic developments) to provide proactive, relevant insights and innovative solutions to clients
Accurately forecast pipeline and revenue using CRM tools like Salesforce, and complete administrative responsibilities on time
Travel as needed (often 30% or more) to client sites, corporate offices, and industry events

Typically 5-10+ years of experience in sales, business development, or strategic account management within the healthcare industry specifically focused on serving self-insured employers; with track record of retention and growth success
A Bachelor's degree is generally preferred
Exceptional verbal, written, and presentation skills to effectively communicate value propositions and instill confidence in senior leaders; the ability to simplify complex messages
Strong understanding of business planning, financial performance, and the ability to use data analytics to drive decisions and demonstrate ROI
Proven ability to create a strategic vision, develop comprehensive account plans, and influence stakeholders
This is a fully remote position that can be located anywhere in the U.S.

Strategic Account Executive

Key skills