Key skills
AndroidAzureERPiOSOraclePowerShellAzure DevOpsSAPCommunicationCollaboration
About this role
Role Overview
- Provide day-to-day support for Azure, Windows 11, MS365 and endpoint environments
- Manage incidents, requests and changes across Azure Virtual Desktop and VDI services
- Support mobile device management (iOS, Android, Windows) via SOTI MobiControl
- Troubleshoot and resolve issues related to MS Teams, applications and infrastructure
- Collaborate with Front Line IT, business teams and application owners
- Monitor ticket trends and identify automation or service improvement opportunities
- Support application packaging, deployment and testing (MSIX, Winget, etc.)
- Ensure reliable performance of business-critical systems (SAP, Oracle, ERP)
- Contribute to Azure-related incident resolution and service delivery
- Participate in project delivery and continuous improvement initiatives
Requirements
- Bachelor’s degree in IT, Computer Science or equivalent experience
- 3–5 years of experience in IT infrastructure or platform engineering
- Strong knowledge of Azure, Azure Virtual Desktop and VDI environments
- Experience with Microsoft technologies: O365, Teams, Windows 11, Intune
- Knowledge of mobile device management tools (SOTI preferred)
- Familiarity with Azure DevOps (Repos & Pipelines)
- Basic scripting/automation skills (PowerShell)
- Understanding of application packaging and deployment tools
- Strong troubleshooting, ticket management and prioritization skills
- Good communication and collaboration skills
- Fluent in English.
Tech Stack
- Android
- Azure
- ERP
- iOS
- Oracle
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities