Account management: You are the primary contact for our top partners and actively support them in achieving their goals and ensuring their satisfaction.
Strategic consulting: You analyze partners' KPIs and individual challenges, develop tailored optimization plans, and accompany their implementation.
Sales and up-/cross-selling: With your sales talent you convince our partners of additional products and services that further strengthen their business.
Internal collaboration: As an interface you coordinate closely with other teams to ensure issues are resolved quickly and effectively.
Data-driven planning: You use tools such as Salesforce and Google Workspace to strategically develop your region and make your successes measurable.

Professional experience in account management, sales, or a comparable role
An independent, structured working style – ideal for remote work
Strong communication and negotiation skills, paired with a solution-oriented mindset
Ability to adapt flexibly to new challenges
IT affinity and experience with CRM systems (e.g., Salesforce) as well as Google tools (Sheets, Drive, Gmail)
Ideally knowledge of or interest in the hospitality/restaurant industry
Excellent German skills; English skills are a plus
Driver’s license and willingness to work in the field within the Hamburg region

A competitive compensation package that recognizes your performance – complemented by an open feedback culture and regular performance reviews.
A permanent employment contract with the option to work from home.
Urban Sports Club membership – for your work-life balance and a fresh headspace.
Additional perks: a €90 monthly Lieferando Pay credit so you can have delicious food delivered to your workplace.
Company pension scheme with a 20% employer contribution.
A diverse and inclusive team with colleagues from over 99 nationalities and the opportunity to join our varied communities and Employee Resource Groups (ERGs).
Shared experiences: after-work drinks, regular team events, social initiatives, as well as our summer and/or winter party.

Key City Account Manager – Hamburg

Key skills