Define the “what and why” for new software offers
Partner with the cross-functional team to translate the offer definition into a robust Q2C process
Work with Delivery & Support and the channel/partner community to confirm the ability to deliver the defined offer
Collaborate with the COE on go-to-market readiness
Partner with Finance on building out the business case
Author and own customer-facing content for the offer
Continue to own product management activities post-launch

Typically 7-10 years of experience in product management, services/software offer management, or related functional area
At least 3 years bringing new products or services to market
Bachelor’s degree in business, engineering, computer science, or related field; advanced degree (e.g., MBA) preferred or demonstrable equivalent experience
Proven track record of bringing new services, software, or solution offers from concept through launch
Strong understanding of Quote-to-Cash (Q2C) processes and the operational components required to launch a sellable offer
Experience defining and documenting customer journeys, customer experience, and end-to-end (E2E) business flows in partnership with Business Process Engineering
Strong written and verbal communication skills
Strong business and financial acumen
Ability to operate in ambiguity and adapt to evolving business needs
Demonstrated ability to lead through influence in a cross-functional matrix environment
Experience with software, SaaS, subscription, or managed services business models, and familiarity with services portfolios (Lifecycle Services, Managed Solutions, or Digital/Software Services) is a plus

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave

Business Product Manager – New Solutions

Key skills