Provide day-to-day administrative support to the COO’s office.
Managing calendars, scheduling meetings, and resolving calendar conflicts.
Coordinating internal and external meetings, including agendas, materials, logistics, and follow-ups.
Preparing briefing packs, meeting documents, and supporting materials.
Supporting travel planning, itineraries, accommodation, and logistics where needed.
Managing expense submissions, reimbursements, procurement requests, and basic administrative processes.
Supporting document organisation, file management, and information retrieval.
Ensuring the COO is prepared for key meetings and commitments.
Maintaining project trackers, timelines, milestone updates, and status documents.
Following up with project owners on deliverables and deadlines.
Helping organise project meetings, workshops, retrospectives, and planning sessions.
Drafting emails, meeting notes, reminders, and internal updates.
Coordinating communications between the COO's office and functional & regional teams.
Supporting the overall effectiveness, organisation, and rhythm of the Office of the COO.

2+ years of experience in administration, executive support, operations coordination, project coordination, or a similar role.
Strong calendar management and meeting coordination experience.
Excellent organisational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple priorities and deadlines at the same time.
High level of discretion, professionalism, and judgment.
Strong follow-through and comfort holding others accountable to agreed actions.
Ability to work independently, anticipate needs, and solve problems proactively.
Comfort working with senior leaders and cross-functional teams.
Strong proficiency with productivity tools such as Google Workspace, Microsoft Office, Slack, project trackers, and calendar tools.
Alignment with ALX's mission and commitment to creating opportunity for young Africans at scale.

Operations Coordinator

Key skills