Responsible for working closely with cross-functional GCO and MKT teams to achieve high quality, efficient Ancillary content delivery pipelines for Streaming platforms, linear channels and Social Media.
Tracking of Ancillary content creation and delivery status along with priority and deadline handling.
Actively investigate methods to evolve process workflows to improve efficiency, increase creative opportunities, and maximize operational processes.
Serve as primary Go-To resource for identifying and troubleshooting content delivery issues while providing immediate resolution, while developing long term sustainable solutions.
Warranting that all requested Ancillary contents are done and delivered in time.
Tracking and providing feedback to the business regarding its progress.
Alerting the business, the CoEs and tech teams when the planned demand exceeds the current operational capacity and proposing solutions.
Assess and triage Ancillary content delivery challenges and troubleshoot pressing issues, while providing immediate resolutions at front end, while managing root-cause analysis and delineating correlative tasks with operational teams to obtain valuable sustainable solutions.
Gather insights from current Ancillary content workflows review to ascertain bottlenecks, exposing strategic opportunities that yield efficiency gains and define optimization points.
Provide input to development teams to create tools that facilitate Ancillary content categorization visibility for prioritized processing to all teams involved in the content delivery workflow.
Work with cross-functional teams directly to understand and document their Ancillary content workflows through process maps, business process and media flow diagrams, and data flow diagrams and identify along with them innovative solutions for their process, taking into consideration the end-to-end process of all teams involved.
Requirements
Bachelor’s degree in Engineering, IT, Communications, Broadcasting or related field or equivalent working experience
At least 5 years of experience in Media Companies
Business acumen on media operation
Ability to work on cross functional multi-cultural teams in a collaborative way
Technical knowledge of media workflows and media formats