Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
Assist with the design, prototype, implement, test, and deploy business rules and technical solutions
Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.
Assist ServiceNow System Administrators with incident resolution, as needed
Designs and develops new ServiceNow applications and services
Assist ServiceNow Business Analyst in estimating release level of effort

U.S. Citizenship. Must be able to obtain a Secret clearance. Must be able to obtain DHS Suitability
Hands on experience with ServiceNow FSM and/or Service Bridge
Knowledge of the principles, methods, and techniques used in ServiceNow development
Enterprise and/or IT Service Management
ServiceNow System Administration
Experience with gathering requirements, database design schemas, and data modeling
8+ years of directly relevant experience
Minimum 4+ Years' experience with ServiceNow development
Experience with process and solution integration, workflow design/configuration, and reporting
Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues

Senior ServiceNow Developer – FSM

Key skills