Leading complex payroll engagements, including migrations, system implementations, and compliance reviews
Overseeing end-to-end payroll service delivery to confirm accuracy and timeliness
Managing senior client relationships and strategic discussions for payroll engagements
Providing payroll subject matter leadership across multi-jurisdiction environments
Directing payroll governance activities, including status reporting and risk mitigation
Guiding teams in executing payroll operations and transformation initiatives
Reviewing payroll outputs and documentation for quality and consistency
Resolving escalated payroll issues and developing resolution plans
Coordinating with stakeholders and vendors to address operational matters
Driving payroll process improvements, including automation and standardization
Identifying opportunities to enhance payroll delivery efficiency and client service
Advising on future-state processes and technology-enabled improvements
Supporting audit and compliance activities through documentation and review
Coaching team members to build payroll technical knowledge and delivery excellence
Contributing to engagement planning and resource management
Participating in business development and account growth activities
Staying informed on payroll market trends and regulatory developments

Senior Manager – Payroll

Key skills