Sales Supervisor – Professional Channel

Role Overview

• Manage and develop B2B market & customers
• Build, maintain and grow a portfolio of key B2B customers: HoReCa (restaurants, hotels, F&B chains) Laundry services (laundromats, industrial laundry) Hair & Beauty channels (salons, beauty chains, service providers) At-work segment (offices, factories, industrial parks, cleaning services, workplace supply providers)
• Proactively identify and acquire new customers to expand market coverage
• Update & analyze customer and market trends, including competitor insights
• Develop strong customer relationships and drive customer loyalty through effective engagement and service excellence
• Drive sales performance through distributor and sales team management
• Represent Unilever with distributors to co-develop and execute annual B2B business plans, ensuring compliance with company standards and policies
• Drive salesmen performance through target setting & closely tracking
• Deliver trade programs and drive strong field performance through disciplined execution
• Recruit, train, coach to develop sales team capabilities, with focus on B2B/solution selling
• Manage sales route and ensure customer data accuracy in DMS to support effective coverage and execution
• Partner with distributors to deliver business targets and ensure healthy operations, including inventory, on-time delivery, coverage expansion, pricing and receivables control
• And other tasks assigned by LMs

Requirements

• Bachelor’s degree
• minimum 2+ years of working experience in customer development, Professional channels and FMCG industry preferred
• Functional and technical knowledge; customer centric P&L: financial acumen
• Strong communication and negotiation skills
• Good use of English
• High level of resilience and problem solving; can cope with high pressure
• Performance and growth mindset
• Integrity and openness

Benefits

• Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.