Build, maintain and grow a portfolio of key B2B customers: HoReCa (restaurants, hotels, F&B chains) Laundry services (laundromats, industrial laundry) Hair & Beauty channels (salons, beauty chains, service providers) At-work segment (offices, factories, industrial parks, cleaning services, workplace supply providers)
Proactively identify and acquire new customers to expand market coverage
Update & analyze customer and market trends, including competitor insights
Develop strong customer relationships and drive customer loyalty through effective engagement and service excellence
Drive sales performance through distributor and sales team management
Represent Unilever with distributors to co-develop and execute annual B2B business plans, ensuring compliance with company standards and policies
Drive salesmen performance through target setting & closely tracking
Deliver trade programs and drive strong field performance through disciplined execution
Recruit, train, coach to develop sales team capabilities, with focus on B2B/solution selling
Manage sales route and ensure customer data accuracy in DMS to support effective coverage and execution
Partner with distributors to deliver business targets and ensure healthy operations, including inventory, on-time delivery, coverage expansion, pricing and receivables control
And other tasks assigned by LMs
Requirements
Bachelor’s degree
minimum 2+ years of working experience in customer development, Professional channels and FMCG industry preferred
Functional and technical knowledge; customer centric P&L: financial acumen
Strong communication and negotiation skills
Good use of English
High level of resilience and problem solving; can cope with high pressure
Performance and growth mindset
Integrity and openness
Benefits
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.