Key skills
ServiceNowTypeScriptAgileScrumKanbanProject ManagementChange ManagementCommunication
About this role
Role Overview
- Monitors baselines for platforms, applications and networking systems.
- Helps to support secure configuration requirements
- Will collaborate with vulnerability, DevSecOps and other teams to ensure issues are identified, prioritized and remediated.
- Lead design reviews, configuration audits and product evaluation.
- Establish/maintain identification, control and accounting of the baseline for all IT systems/components.
Requirements
- 6 years relevant experience with Bachelors in related field; 4 years relevant experience with Masters in related field; or High School Diploma or equivalent and 10 years relevant experience.
- 5+ years configuration and change management experience, including implementing and leading configuration control, to include the management of the various change control boards and panels (e.g., CAB, CRB).
- Experience with Configuration Management Database (CMDB) management and oversight.
- Strong verbal and written communication skills with experience in authoring technical documents (e.g., board charters, plans, reports, training, templates, and design documents).
- TS/SCI required with ability to obtain Poly.
- Desired certifications or training: ITIL Foundations V3 or V4.
- Desired experience: Experience with ServiceNow modules including CMDB, HAM, and SAM.
- Knowledge of waterfall and/or Agile (e.g., SAFe, Scrum, Kanban) project management techniques.
- Understanding of DoD, IC, NIST, CNSS, and industry best practices
Tech Stack
- ServiceNow
- TypeScript
Benefits
- best-in-class medical, dental and vision plan choices
- wellness resources
- employee assistance programs
- Savings Plan Options (401(k))
- financial planning tools
- life insurance
- employee discounts
- paid holidays and paid time off
- tuition reimbursement
- early childhood and post-secondary education scholarships