Work with the Principal Content Strategist to build a scalable knowledge management approach for all phases of the content lifecycle across internal organizations
Contribute to the design and development of internal tools, processes, and workflows that ensure knowledge is optimized for use in AI-powered employee experiences across multiple platforms
Develop content design standards and frameworks and content governance models to ensure all internal content creators can express a consistent, cohesive voice throughout our employee-facing products and platforms
Use broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure, to deploy strategies for reusable, scalable, and connected experiences
Craft user-interface text and in-product messaging that meet internal standards and guide employees to be successful using DEX products and platforms
Serve as a key resource within the organization, enabling internal teams to adopt content standards, governance models, and knowledge management best practices through clear guidance and partnership
Partner to ensure our knowledge management efforts are efficient, aligned, and progressing toward our shared goals across the ecosystem of internal content creators within Autodesk
Conduct research to validate work and partner on defining measurable indicators of success (e.g., content quality, reuse, findability, effectiveness) to guide ongoing improvement

5+ years of experience developing high-quality, in-product content experiences and implementing knowledge management strategies for software applications and teams
Broad knowledge of information architecture principles, including taxonomy, hierarchy, and structure
Experience with modular content management systems (e.g., Contentful, Brightspot, Storyblok)
Proven experience in partnering with cross-functional partners to execute complex initiatives
Portfolio that demonstrates expertise with knowledge-centered methodologies, data-driven decision making, and the design, strategy, and management of content
Ability to thrive and create clarity when project requirements are rapidly and constantly evolving

Senior Content Designer

Key skills