Coordinates physician practice operations and provides a variety of administrative support to management of the physician practice or clinic
Proactively supports efforts that ensure efficient operations and support the delivery of safe and quality patient care
Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools
Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests
Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions
Demonstrates efforts to enhance process and maximize operations
Supports practice by the coordination and maintenance of office supplies/equipment
Consistently exhibits appropriate behavior and holds self-accountable to expectations
Actively participates in process improvement initiatives to achieve practice or clinic goals
Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources
Supports appropriate processes for resource management and revenue cycle functions within the practice

Two years of experience in administrative or office management role
Bachelor’s degree in business, healthcare, or related field (preferred)
Knowledge of medical terminology
Administrative experience in healthcare or physician practice setting
Knowledge of electronic medical records
Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
Demonstrated skill at typing 45 error-free words per minute
Proficiency in Microsoft Office Suites and other Windows-based applications

Comprehensive compensation and benefit package that supports our mission, vision and values
Array of programs and services to employees

Practice Operations Coordinator

Key skills