Leadership Services Program Manager

Role Overview

• The purpose of this position is to partner with the Committee/Council Leads and Committee Chairs to support committee strategy planning and yearly activities, including delivery of information, content, and follow-up of their meetings/activities, work groups or special projects as required.
• Responsible for the implementation of planning process for the efficient execution of the yearly committee cycle.
• Manages all components of virtual and in-person committee and council meetings, including but not limited to scheduling, drafting content for agendas, facilitating, documenting key actions and decisions, and follow-up.
• Cultivates relationships with diverse YPO members, management associates, and external resources to optimize idea sharing and best practices.
• Ensures flawless execution of committee activities on site at the in-person bi-annual leadership meetings, including formal meetings, dinners, and additional experiences.
• Delivers consistent, accurate and up-to-date committee documents, including directories, calendars, reference materials, data, templates, archives, et al.
• Oversees, and updates committee/council communication channels such as applicable Board applications, Connect, WhatsApp, Signal, MS Outlook, etc.
• Supports elections processes and executes nominating committee meetings for Board committees, Councils, and Network executive committees.
• Maintains and coordinates budgets and travel subsidies with the Finance team.
• Reviews and updates committee/council information on internal and external platforms as needed and at year-end ensuring committees are up to date and members are identified properly.
• Fosters compliance and perpetuates alignment to all facets of YPO’s published Policies & Procedures, Code of Conduct, Core Principles, overall values, and applicable by-laws.

Requirements

• Minimum 5 years’ experience in professional services and/or event planning environments with multiple senior-level stakeholder groups globally.
• Proven customer service experience in a high-touch environment where responsible for identifying and implementing alternative solutions and resolving issues in a timely manner.
• Experience handling challenging situations with grace and tact, navigating, and simplifying with a positive attitude.
• Proven experience in supporting, stewarding, and executing multiple stakeholder goals and deliverables successfully.
• Membership or association experience preferred, with an understanding of governance structures, committees and consensus management.
• Proven administrative skills.
• Prefer corporate executive level of administrative experience.
• Experience working in a virtual work environment preferred.
• Relevant bachelor's university degree or equivalent experience required.
• Proficient in Microsoft Office Suite and database management systems, preferably CRM.
• PMP or CMP certifications preferred.
• Proficient with virtual video conferencing platforms such as Zoom.
• Must be fluent in English, written and verbal.
• Partial fluency or knowledge in other languages preferred.

Tech Stack

• PMP

Benefits

• Flexible work arrangements
• Professional development opportunities