Key skills
CommunicationProblem Solving
About this role
Role Overview
- Respond to requests accurately and completely
- Professionally and appropriately respond to customers inquiries and develops a positive working relationship
- Consistently meet and sometimes exceed individual and team goals
- Use industry and system knowledge to find the root cause of an issue, explore and find alternatives and solutions and appropriately advise/educate the customer
- Use positive language and word choices to avoid negative customer reactions
Requirements
- Prior experience in a corporate travel office
- Proficiency in GDS Amadeus
- Demonstrated problem solving skills
- Excellent customer service skills
- Good verbal and written communication skills in English
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated