Spares Supply Assurance Manager

Role Overview

• Manage complex, high-impact supply escalations requiring cross-functional coordination
• Drive resolution of supply constraints across suppliers, GSS, and internal teams
• Deliver improved supply outcomes aligned to customer requirements
• Support complex case management and escalation governance
• Manage supplier performance against KPIs and contractual expectations
• Lead supplier engagement at senior levels
• Drive supply base optimization and long-term supply management
• Influence supplier behavior and alignment to forecast and demand signals
• Support supplier development and strategic initiatives
• Define and manage supply assurance scorecards and metrics
• Monitor and improve key KPIs including: Backorder performance, Lead time attainment, Turnaround time, Forecast accuracy, Pipeline risk
• Consolidate performance reporting and generate executive summaries
• Design and implement Supply Assurance governance frameworks
• Identify process gaps and drive root cause corrective actions (RCCA)
• Lead cross-functional initiatives to improve performance and efficiency
• Standardize processes and reporting across the organization
• Use tools such as Power BI, Vista, and Jira to drive insights
• Develop and leverage supply chain and performance models
• Translate data into actionable supply strategies and improvement plans
• Manage supplier scrap claims and monitor cost trends
• Identify opportunities to reduce financial exposure
• Align performance to financial targets
• Engage with stakeholders across: Global Logistics Operations (GLO), Suppliers, Cross-functional supply chain teams
• Influence decision-making at Director and VP level
• Translate business priorities into supply chain actions
• Drive process improvements through governance initiatives
• Identify opportunities for AI and automation: Reporting automation, KPI dashboards, Exception management
• Improve efficiency and scalability of operations

Requirements

• 6–10+ years in supply chain, logistics, or procurement
• Experience managing complex supply disruptions or escalations
• Global supplier relationships
• Strong analytical and KPI reporting experience
• Experience working in cross-functional global organizations.
• Excellent understanding of global procurement processes, industry, and complex suppliers.
• Excellent analytical skills.
• Excellent business application skills (e.g., Microsoft Excel, Microsoft PowerPoint) and supply chain modeling skills.
• Strong knowledge, use and influence of procurement tools and applications.
• Excellent communication skills, including presentation and negotiation abilities.
• Strong Project Management Skills.
• Excellent team leadership and influencing skills.
• Mastery in English and local language.
• Ability to create a contract from standard company or customized contract templates with limited supervision.
• Applies cause and effect thinking to identify challenging contract risk areas.
• Capable of drafting contract solutions in known contract risk areas to obtain acceptable outcomes with limited supervision.
• Strong understanding of contracting principles.
• Ability to close complex deals in a timely fashion.
• Strong ability to develop suppliers strategically.
• Strong understanding of the company.

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion