Provide contact and liaison between National Sales customers and the sales team and internal departments.
Process incoming orders; receive, evaluate, and respond to written or telephoned customer inquiries in a timely manner.
Work within established guidelines in order to achieve the objectives of the service agreement consistent with customer expectations, company policy and profit and quality requirements.
Schedule Thursday
Monday 8:00 am
4:30 pm CT.
Back up to Sales Coordinator roles.

High School diploma or equivalent required; Bachelor’s degree preferred.
Minimum of three years experience in customer service call center environment required.
Experience in food service distribution a plus.
Excellent verbal communication skills and problem resolution ability required.
Working knowledge of Microsoft Word and Outlook required.
CRM / Phone Technology experience preferred.

Customer Service Representative – National Sales

Key skills