Manager, Commercial Excellence – Air Logistic

Role Overview

• Acquire new airline cargo customers and grow revenue from existing accounts to achieve assigned sales, volume, and yield targets
• Enhance revenue from new customers and increase penetration with existing customers
• Own a portfolio of key cargo accounts and be fully accountable for commercial performance
• Develop and execute sales strategies by route, customer segment, and capacity availability
• Proactively sell priority products, guaranteed space, special cargo, and charter solutions to maximize yield
• Build and maintain strong relationships with freight forwarders, shippers, and key logistics partners
• Identify new trade lanes, industries, and customer opportunities to expand cargo revenue
• Lead commercial negotiations including pricing, space commitments, and service agreements
• Lead space allocation and booking decisions to balance customer demand, yield, and operational constraints
• Work with cargo operations and network teams to optimize load factors and flight utilization
• Support charter cargo planning including customer sourcing, pricing, and space commitments
• Ensure all shipments comply with Dangerous Goods Regulations (DGR), airline policies, and packaging standards
• Oversee export documentation and customs coordination in collaboration with customers and ground handlers
• Act as the commercial escalation point for shipment issues, delays, or service failures
• Review and validate cargo sales and revenue reports to ensure accurate billing and freight charge collection
• Monitor customer, route, and product performance and take corrective actions where needed
• Perform other commercial and business-related tasks as assigned by management

Requirements

• 4–5 years of experience in sales strategy, commercial analytics, or revenue operations
• Proven track record of driving sales performance through data-driven insights and actionable strategies
• Strong analytical and problem-solving skills, with proficiency in tools such as Excel, SQL, Tableau, Power BI, or similar
• Experience working closely with sales or commercial leaders to optimize performance, build forecasts, and identify business opportunities
• Ability to influence and collaborate across functions (Sales, Finance, Marketing, Ops) with strong communication and interpersonal skills
• Comfortable working with CRM platforms (e.g., Salesforce, HubSpot) and driving system adoption
• Experience in fast-paced industries, such as logistics, e-commerce, or tech, is preferred
• Willingness to travel across the region occasionally as needed At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Tech Stack

• SQL
• Tableau

Benefits

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie
• Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away
• Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities
• We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!