Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, workstations and networking equipment.
Install and upgrade computer components and software.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Provide documentation and technical specifications to Project Team and Manager for planning/implementing of new or upgrades to IT infrastructure (hardware or software).
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Travel onsite to client locations as necessary to provide hands-on technical support, troubleshoot issues, and implement solutions to ensure continuity of services.
Requirements
Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
4-6 years of IT administration experience
System administration and IT certifications in Microsoft, or other network related fields are a plus
Working knowledge of virtualization, VMWare, Hyper-V, or equivalent
Strong knowledge of systems and networking software, hardware, and networking protocols