Own the product vision and roadmap, aligning it with the strategic direction set by the founders
Conduct ongoing market and competitive research to identify gaps, opportunities, and positioning priorities
Lead customer discovery — regularly speak with clients and prospects to understand unmet needs and validate product decisions
Define and prioritize the product backlog based on business value, customer impact, and technical feasibility
Translate requirements into user stories, acceptance criteria, and detailed specifications that the engineering team can execute independently
Become the primary driver of the product scope and feature trade-offs, reducing dependency on founders for day-to-day product decisions
Collaborate with engineering on release planning, unblock delivery bottlenecks, and hold the team accountable to milestones
Be in close contact with support and account management teams to close the feedback loop between customer issues and product improvements
Requirements
5+ years of experience as a Product Owner or Product Manager, ideally in B2B SaaS
Domain expertise in US healthcare is required — experience with eligibility verification, payer integrations, revenue cycle management, SNF/post-acute care, or adjacent areas
Demonstrated ability to define product vision and long-term roadmap, not just manage a backlog
Experience working directly with founders or senior leadership in a startup or scale-up environment
Strong analytical skills — comfortable working with data, usage metrics, and customer feedback to make prioritization decisions
Solid understanding of modern software architecture concepts
Strong knowledge of Agile methodologies and tools (Azure DevOps, Confluence or similar)
Excellent written and verbal communication in English; ability to write clear specs, PRDs, and stakeholder updates