Overseeing the day to day operations of our Accommodation Supported Independent Living (SIL) services
Analysing operational performance to identify gaps and opportunities for improvement and the consistent application of practices across the business
Developing and maintaining relationships with key internal and external stakeholders to secure access to necessary support, information and resources to effectively manage a portfolio of Accommodation services
Managing, supporting and mentoring a team of House Managers
Managing the income and expenditure for the Accommodation business to ensure financial targets are successfully achieved
Client and stakeholder management
Maintaining up-to-date knowledge of external best practices and legislative/regulatory requirements to ensure compliance across Accommodation service operations
Managing client-wellbeing processes across Accommodation services; conduct audits of sites and individual clients
Requirements
Demonstrated leadership or senior leadership experience, managing multiple direct reports
Industry experience in the disability sector, with past experience supporting the implementation of strategic and operational initiatives
NDIA framework and compliance knowledge with an understanding of the considerations and how these relate to Accommodation & Respite services
Exceptional written and oral communication skills, with the proven ability of having managed internal and external stakeholders in past roles.
Benefits
Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
3 additional leave days each year (conditions apply)
$100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
Discounted gym membership for you and your family, using Fitness Passport
Employee Assistance Program
Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.