Senior Consolidated Systems Monitoring Administrator
Virginia, United States of America
Full Time
2 days ago
$89,200 - $147,060 USD
Visa Sponsor
About this role
Role Overview
Provide 24 x 7 monitoring support to Client/Server and Network Operations.
All candidates must work a rotating panama schedule.
Take appropriate action to maintain system availability.
Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
Remain current in with Standard Operating Procedures, System manuals and control logs.
Maintain accuracy of all System Analysts task.
Continue to develop state of the art knowledge and skills as required for the evolving technical environment.
Requirements
Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
Excellent interpersonal skills.
Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected