Serve as the primary point of contact for complex and sensitive employee relations issues. Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts.
Conduct thorough investigations into employee complaints, allegations of misconduct and workplace conflicts. Partner with global HRBPs, Legal and other stakeholders to adhere to investigative best practices.
Provide expert consultation to HRBPs and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making.
Own the Reasonable Accommodations process and grievance procedures in the US & UK
Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes.
Use analytics and data to identify trends, diagnose issues and make data driven recommendations to the HR & business leadership team
Maintain up-to-date knowledge of relevant laws
Contribute to the continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust.
Requirements
Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, or related field; or equivalent practical experience.
7+ years of progressive HR experience, with significant time spent in employee relations, HRBP, or similar roles.
Demonstrated experience conducting complex workplace investigations and managing ER cases end‑to‑end.
Strong working knowledge of employment law and regulations in US and UK
Proven ability to manage sensitive and confidential information with discretion.
Experience advising and influencing managers at multiple levels in a fast‑paced, ambiguous environment.
Proven ability in collaborating with key stakeholders to solve complex people challenges and create pragmatic talent solutions to enable the organization to achieve its goals
Always learning, adapting, and engaging with evolving challenges and rapid changes
Proven ability to influence at senior levels and drive cross-functional alignment
Exceptional written and verbal communication across diverse audiences
Data-driven mindset for identifying ER trends and solutions
Proven ability to use sound judgment to address multifaceted organizational challenges.
Benefits
Excellent health, wellness, dental and vision coverage