Provides recommendations regarding hardware and system software planning and budgeting.
Maintains production change control schedule and participates in change control.
Schedules application installations and upgrades and maintains them in accordance with established IT policies and procedures.
Implements application enhancements that will improve the reliability and performance of the system.
Assigns personnel to various projects, directs their activities, and evaluates their work
Installs and upgrades system software and related tools/utilities
Plans and manages system resource needs
Controls and monitors user access to system
Designs and administers system backup and recovery processes
Designs and administers system configurations
Support system operations
Monitors and optimizes system performance
Modify system configuration/components, as needed, to address performance Issues
Support application development activities, as needed.

Bachelor's degree in related technical/business area plus 4 years of IT or business experience.
6 years of additional experience can be substituted in lieu of degree.
Advanced knowledge of Windows Operating System Deployment and Management with Microsoft SCCM and Intune
Strong application packaging and software distributions skills
Experience with Intune and co-management (SCCM + Intune hybrid environments)
Azure AD / Hybrid AD configurations and device management
Understanding of Active Directory and Group Policies
3-5+ years hands-on experience Intune/SCCM administration in enterprise environments
2nd/3rd level support for Windows Operating systems environments
Strong problem-solving and analytical skills
Strong written and verbal communication for working across security, infrastructure, and client teams
Ability to participate in on-call rotation
Microsoft Endpoint Administrator or related certifications
Strong PowerShell automation

Senior Endpoint Management Engineer

Key skills