Key skills
DNSCommunication
About this role
Role Overview
- Ensure clients' technology runs flawlessly
- Troubleshoot Windows devices and Microsoft 365
- Manage ticket queue and client communication
- Contribute to knowledge base and documentation
- Collaborate across the team in weekly meetings
Requirements
- Hands-on expertise in troubleshooting, configuring, and managing Microsoft technologies
- Strong experience with Microsoft 365, Hyper-V, DNS, and DHCP
- Knowledge of advanced networking principles
- Passion for excellent customer service
- Experience with Remote Access Solutions like Remote Desktop and RemoteApps
Tech Stack
- DNS
Benefits
- Access to world-class tools
- Professional development opportunities
- Team that listens and collaborates