Responsible for the architecture and design of new or enhanced company products and services
Provide consulting and selling support to strategic prospects and accounts
Articulates the Unisys value proposition and architects custom solutions
Shape solutions and lead client engagements
Support the sales cycle through technical expertise and proactive sales activities
Collaborate with SE, CE, CDE & CTO organizations to develop account strategies
Identify, qualify, and nurture new business opportunities
Create pursuit kits to support sales engagements
Develop and deliver Proof of Value (PoV) engagements
Design and implement accelerators to demonstrate value
Own and complete RFP responses and draft Statements of Work (SOWs)
Actively participate in marketing events, webinars, and promote Unisys ESM solutions

Strong technical understanding of the ServiceNow platform
Proven track record in pre-sales, solution architecture, and business development roles
Ability to create technical assets such as PoVs, accelerators, and migration playbooks
Excellent communication, presentation, and client engagement skills
Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell
Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders
Experience building and maintaining strong client relationships
Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling)
Ability to lead workshops and shape solutions collaboratively with clients.

ESM Technical Solutions Professional – ServiceNow

Key skills