Generator Technical Services Manager

Role Overview

• Developing and coordinating technical cooperation agreements and partnerships with various Generator Service providers.
• Provide oversight and direction for the implementation of Field Service outage projects for Long-Term Services Agreements and non-LTSA contracts
• Develop and maintain standard procedures for the implementation of Generator Services contracts.
• Supports with resource development, tooling forecast needs, vendor qualification, and other organizational requirements to support the business.
• Provide technical response for Field NCRs for Generator Services business.
• Works with internal stakeholders and external customers to identify future support needs and to load into CRM for organizational support forecasting.
• Support User group meeting and present Generator Service Technical updates.
• Review and approve Generator scope of work cost estimates.
• Overnight travel (at least 50%) by land and/or air as per business needs.

Requirements

• Bachelor’s degree in Engineering (Mechanical or Electrical preferred) or equivalent combination of education and relevant experience.
• 7+ years of experience in generator design, operation, testing, diagnostics, or service.
• Strong knowledge of both mechanical and electrical design principles.
• Proficiency with project management tools, databases, and MS Office applications.
• Strong analytical, communication, and problem-solving skills.
• Valid driver’s license and passport.

Benefits

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.