Owning the outcomes for your sub-area of Financial Operations over multiple quarters, not just shipping a backlog
Defining the problems worth solving in your scope by synthesising merchant feedback, support and dispute data, competitive moves and platform constraints
Planning and delivering initiatives independently, making real-time trade-offs on scope, sequencing and quality to protect both timelines and outcomes
Writing specs that anticipate the edge cases that actually matter in payments operations: reconciliation breaks, dispute lifecycles, currency and settlement complexity
Partnering closely with engineering on feasibility and technical trade-offs, and defining the leading and lagging metrics that tell you whether your sub-area is working
Owning launch readiness and driving rapid post-launch iteration based on what the data shows
Representing your sub-area to merchants and internal stakeholders, turning operational complexity into clear product decisions

A track record of owning a product sub-area or significant feature set end to end, with outcomes that can be traced back to your decisions
The ability to define problems independently from messy inputs, rather than waiting for a fully formed brief
Sound, autonomous trade-offs on scope, quality and technical debt within your scope
Enough technical fluency to partner with engineers on feasibility and integration implications, not just hand over requirements
Clear, structured communication that keeps engineering, design and GTM aligned and surfaces risks early
Experience in payments, fintech, or operational and back-office product such as reconciliation, disputes, ledgers, treasury or FX (Nice-to-haves)
Comfort with data analysis to define and track outcome metrics (Nice-to-haves)

Product Manager – Financial Operations

Key skills