Account Manager – Pharma/Biotech

Role Overview

• Own the market.
• Shape the strategy.
• Deliver measurable impact.
• Develop and execute a comprehensive, data-driven territory strategy.
• Identify market opportunities, whitespace, and growth vectors.
• Own territory performance, including revenue, pipeline, and forecast accuracy.
• Proactively create, qualify, and advance new opportunities.
• Build and maintain a robust, balanced pipeline.
• Compete effectively to win new business and displace incumbents.
• Build and expand multi-level relationships across customer organizations.
• Map stakeholder networks and navigate complex decision-making environments.
• Leverage relationships to drive long-term account growth and retention.
• Deliver consultative, insight-led engagement with customers.
• Position integrated solutions across instruments, consumables, services, and software.
• Translate technical and scientific needs into clear commercial outcomes.
• Lead opportunity strategy from qualification through close.
• Manage complex deal cycles with discipline and precision.
• Negotiate effectively to achieve strong commercial outcomes.
• Partner with Technical Sales Specialists, Application Scientists, Service, and Strategic Accounts.
• Align internal expertise to deliver coordinated, high-value solutions.
• Act as the central point of orchestration for customer engagement.
• Maintain deep understanding of territory dynamics, customer needs, and competitive landscape.
• Position Waters solutions effectively to differentiate and win.
• Provide insights to inform broader commercial strategy.

Requirements

• Bachelor’s degree in Science, Business, or related field
• 3–5+ years of sales or commercial experience
• Proven track record of meeting or exceeding revenue targets
• Experience managing customer relationships and driving growth
• Ability to manage multiple complex opportunities simultaneously
• Willingness to travel within assigned territory
• Experience in life sciences, diagnostics, healthcare, or related industries (Preferred)
• Experience with capital equipment and/or solution-based selling (Preferred)
• Familiarity with Flow Cytometry and laboratory environments (Preferred)
• Experience engaging technical and executive stakeholders (Preferred)
• Proficiency with CRM platforms (e.g., Salesforce) and analytics tools (Preferred)

Benefits

• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Other Well-being Resources
• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations
• Other Life Balance Programs
• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes
• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave