Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized
Utilizes service indicators and scheduling strategies to empower and reinforce a service and selling culture; motivates key leaders to cultivate customer relationships through styling services and store events
Leads the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
Drives a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store events
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
Develops a proactive talent strategy and interviews regularly to build an external network of talent to add different perspectives and experience to the team
Engages the team to fuel internal growth; partners with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connection
Oversees and collaborates with the leadership team to plan a strategic approach to daily, weekly, and monthly operating procedures; actively assesses sales forecasts, staff scheduling, and payroll management and adjusts accordingly
Guides and supports the creative process to ensure timely and effective execution of visual merchandising and display priorities
Requirements
Anthro brand fan
5+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays