Manage administration of self-funded health & welfare and 401k retirement benefit plans, and ancillary perk programs for U.S., Canada, and Puerto Rico
Manage vendor partner relationships, vendor contracts, compliance requirements and invoicing
Emphasis on 401k retirement plan compliance activities, reporting, documents, filings, and audit processes
Analyze benchmarking information, internal data, and strategize with vendors and leadership on benefit offerings to deliver market competitive, innovative and cost efficient programs that engage and attract talent
Lead benefits projects including U.S. benefits annual enrollment, annual 401k audit, and other benefits compliance activities including discrimination testing, ACA, plan document and SPD updates, 5500s and more
Lead implementations of new plans, vendors, processes, and systems as needed
Work on special projects as required, including, but not limited to, acquisitions, benefit program additions or changes, etc
Collaborate regularly with Payroll, Finance/Accounting, HR Operations, HR Technology and external providers to ensure accurate and efficient administration and processes
Resolve escalated issues, concerns, appeals, and claims with external help from vendors/partners in partnership with the Benefits team
Develop and deliver training for teammates, managers, and HR partners on benefits programs, best practices, and related processes and procedures
Identify and implement process improvements across the team that increase efficiency, drive a better employee experience & engagement
Lead and develop 2 internal reports including performance management, coaching, and career development
Maintain current knowledge of global benefits compliance and regulations, in partnership with external resources, and stay apprised of upcoming changes.
Requirements
Bachelor's Degree in Human Resources or related discipline
7+ years progressive health & welfare benefits and 401k plan benefits experience in fast-paced, growth organizations
3+ years managing mid-size or larger self-funded health and 401k plans
2+ years supervisory and/or people management
1+ years Canada Benefits experience
Workday experience
Proficient in Excel including formulas and data analysis, MSOffice
Experience presenting in MS Office Teams
Project management skills with the ability to handle multiple projects from conception to completion
Strong vendor management skills
A diplomatic relationship builder with a demonstrated ability to collaborate across teams and influence outcomes
Detail-oriented and proficient in data analysis for root cause analysis, trend analysis, and issue resolution
Ability to prioritize effectively and manage a high volume of work in a fast-paced environment
Ability to present to varying levels within an organization and deliver material in a clear and digestible way