Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations
Align product priorities with broader business goals and market expansion plans
Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration
Write clear PRDs, define success metrics, and ensure timely delivery
Lead product initiatives across one or more domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility
Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities
Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction
Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.)
Use data to prioritise, measure impact, and drive continuous optimisation
Partner closely with teams to drive alignment and execution excellence
Requirements
Bachelor's degree or equivalent practical experience
7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles
Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems
Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale
Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis
Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones