Sales Operations Manager

Role Overview

• Take ownership of CRM hygiene by standardizing data entry, managing deal stage progression, and ensuring forecasting accuracy.
• Serve as the primary escalation point for deal-desk operations, effectively removing obstacles from the quoting, contracting, and closing processes.
• Design and facilitate the account planning cadence. Provide Account Executives with historical data, whitespace analysis, and structured frameworks to optimize territory yield.
• Develop and maintain live dashboards that monitor core sales metrics, including Customer Acquisition Cost (CAC), Lifetime Value (LTV), win rates, and sales cycle velocity.
• Conduct ongoing variance analysis on the sales funnel to identify drop-off points and propose structural interventions.
• Collaborate with Go-To-Market leadership to define territory carving, quota setting, and compensation plan mechanics.
• Oversee the complete lifecycle of sales collateral, including pitch decks, case studies, and one-pagers. Ensure that the sales team has immediate access to the most current and effective materials.
• Coordinate onboarding for new representatives and provide continuous training on product updates, competitor positioning, and objection-handling frameworks.
• Act as the primary liaison connecting Sales with Marketing, Product, and Finance to ensure consistent messaging, accurate billing, and seamless product feedback loops.
• Audit, maintain, and optimize the Go-To-Market software stack (CRM, outreach sequencing, data enrichment tools) to maximize adoption and return on investment.

Requirements

• A minimum of 3–5 years of direct experience in Sales Operations, Revenue Operations, or a highly analytical role within a B2B sales environment.
• A strong understanding of CRM principles, relational Go-To-Market data, and data visualization/spreadsheet tools. While specific certifications in legacy platforms (e.g., Salesforce, HubSpot) are not required, the ability to rapidly adapt to and optimize modern tech stacks is essential.
• Demonstrated ability to synthesize raw data into strategic narratives. You will not only report the numbers; you will also provide explanations for their occurrence and recommendations for future actions.
• Highly organized with a low tolerance for systemic inefficiencies. Ability to prioritize tasks ruthlessly based on revenue impact.
• Exceptional written and verbal communication skills are required to manage stakeholders across multiple departments. The primary working language for this role is English.

Tech Stack

• Go

Benefits

• Health insurance
• Flexible working hours
• Professional development opportunities