Localization Test Manager

Role Overview

• Manage localization testing
• Help define the overall strategy, test approach, and quality bar for localization testing across Product, MX, Marketing, and E‑commerce.
• Translate feature roadmaps into concrete testing plans by release, language set, and surface (app, web, email, help center, campaigns, etc.).
• Plan testing rounds with the rest of the Globalization team based on upcoming releases.
• Own the centralized localization testing calendar and priorities across Product, MX, Marketing, and E‑commerce.
• Create and maintain reusable test plans, cases, and checklists for localization and internationalization testing (L10n/i18n), including regression suites.
• Ensure adequate coverage for UI layouts, copy, truncation/wrapping, RTL behavior, date/number formats, currencies, and platform‑specific constraints.
• Plan, schedule, and coordinate testing rounds with Globalization PMs, QA and external test vendors.
• Monitor execution, clarify scenarios, unblock testers, and ensure all agreed test scope is completed on time.
• Create, triage, and manage localization and internationalization bugs in Jira, including clear reproduction steps, screenshots, severities, and language tags.
• Partner with engineering, design, MX, and Growth to drive issues to resolution and verify fixes before release.
• Identify, log, and help resolve linguistic issues across app, web, marketing, and MX content (including terminology, tone, and locale conventions).
• Collaborate with Globalization PMs and testers to align on severity, risk, and go/no‑go criteria for each release.
• Create and maintain testing playbooks, runbooks, templates, and reporting formats for all Globalization programs.
• Continuously improve workflows (entry/exit criteria, severity models, communication patterns) to make testing more predictable and scalable.
• Work with Globalization PMs, QA, engineering to improve testability of localized features, including pseudo‑localization, test data, and automation hooks.
• Provide requirements and feedback on tooling to improve coverage, observability, and efficiency.
• Provide clear, structured updates and data points on testing status, risks, and readiness to Globalization and cross‑functional stakeholders.
• Synthesize recurring issues into actionable insights (e.g., patterns by language, component, or program) to inform future design and development.
• Define and track key testing metrics (e.g., defect density, coverage, cycle time) to continuously improve localization quality and efficiency.

Requirements

• 3+ years in localization QA / LQA / software testing for consumer apps or digital products.
• Strong understanding of software localization and internationalization (keys, resource files, platforms, constraints, build pipelines) and hands‑on experience testing mobile apps (iOS/Android) and web across multiple locales and scripts.
• Language testing knowledge.
• Proven experience designing and executing localization/i18n test plans and cases, and managing bugs with Jira (or similar), including severity/priority models and release‑driven workflows.
• Comfortable working with localization platforms/TMS (e.g., Phrase or similar) and test management tools.
• Excellent communication skills; able to explain localization and layout issues clearly to engineers, designers, QA and non‑linguists.
• Experience collaborating with external LQA vendors, freelance linguists, and internal QA teams, and coordinating testing with multiple teams and time zones.
• A structured, analytical approach to testing with a strong eye for detail and consistency across languages and surfaces.
• Comfortable in a fast‑paced environment with evolving requirements, with a proactive, ownership‑driven mindset focused on building repeatable processes, not just one‑off tests.
• Experience with RTL and non‑Latin languages (Arabic, Hebrew, Japanese, Korean, Chinese) and/or complex scripts.
• Background in health, wellness, or regulated content domains, and exposure to AI‑assisted localization or QA workflows.
• Speak one or more languages besides English.

Tech Stack

• Android
• iOS

Benefits

• Competitive salary
• Lunch benefit
• Wellness benefit
• Flexible working hours
• Collaborative, smart teammates
• Wellness Time Off
• Enhanced occupational health care
• Personal Oura Ring plus lifetime membership
• Friends & Family discount code