Assist and support sales representatives to offer timely and effective solutions to customers
Work directly with clients to build long-lasting relationships
Handle quotations requests, follow-up on quotations and proactively take action to solve possible problems
Work with CMA CGM’s internal CRM system: making sure data is timely and correctly filed into the system and managed correctly
Promote CMA CGM’s services and digital tools, and support customers if they face issues in the utilization of the tools
Identify commercial opportunities and develop new business with existing customers
Carry out sales leads research, collect and structure information about clients and follow it up
Support sales development specialists and act as their back-up when needed
Ensure customers match our compliance rules at the sales stage of their customer journey

Expertise in shipping and/or logistics with preferably at least 2 years of demonstrated relevant experience
Suitable degree from a relevant field
Good problem-solving skills and a proactive mindset, ability to adapt and overcome
Willingness to work directly with clients: call them, meet with them, and build relationships with them
Interest in working with different IT systems: this is routine work that requires accuracy and precision
Strong MS Office skills
Fluency in Latvian and in English.

Sales Support, Inside Sales

Key skills