AI Operations Associate – m/w/d

Role Overview

• Master the tools. You'll develop deep, hands-on proficiency with Claude: prompt engineering, context management, multi-step reasoning, structured outputs, agentic workflows.
• Deliver. Support enterprise pilot launches
• from first claim to full operational rollout.
• Build. Every manual process is a target. You'll map workflows, identify failure points, and design automated systems that don't need babysitting.
• Scale. Once something works, your job is to make it run without you.
• (Internship): You start at the source. You'll get real exposure to how a VC-backed AI startup operates
• the decisions, the trade-offs, the pace.
• Year 1: You're in the details. Processing claims, supporting client reviews, building fully automated workflows.
• Year 2+: Paths open based on what you build.

Requirements

• Top academic track record or equivalent proof of raw horsepower
• 0-3 years of experience in high-intensity environments: consulting, banking, or a BizOps / strategy role at a VC-backed startup
• Real proficiency with Claude or comparable frontier AI tools
• you've used them extensively, you know how to prompt well, and you have an intuition for where they fail
• Structured, analytical thinking; comfortable building models, interpreting data, and turning outputs into decisions
• Strong project management instincts
• you track what's moving, flag what's stuck, and close the loop without being asked
• Exceptional written and verbal communication
• you can write a crisp client memo and a clear internal Slack message with equal ease
• German and English fluency

Benefits

• Timing. We're at the earliest stage of a category-defining company. The people who join now shape what this becomes
• the culture, the processes, the product.
• Learning curve. You'll learn enterprise service delivery from ex-BCG PLs who've managed 7-figure accounts. You'll learn AI engineering from builders who've shipped at Amazon and Meta. And you'll develop a rare, compounding skill set: frontier AI expertise applied inside a regulated, high-stakes industry
• at a moment when almost nobody has it.
• Real impact. No theater. No internal tools that nobody uses. Agentic AI handling real claims, at scale, for real customers. You'll see the output of your work in production within weeks.
• Ownership culture. Build a scalable system → get promoted to build the next one. We don't reward people for being busy. We reward people for building things that last.