SharePoint Administrator

Role Overview

• Own the SharePoint platform strategy, governance, roadmap, and day-to-day service delivery for a federal customer environment.
• Define and maintain SharePoint standards, policies, site provisioning processes, lifecycle management procedures, and governance documentation.
• Lead information architecture activities, including taxonomy, metadata, navigation, hub and site architecture, permissions structure, and search optimization.
• Manage SharePoint operations, including platform availability, capacity planning, incident management, problem management, patching coordination, and vendor escalation.
• Oversee security and compliance controls, including permissions models, least-privilege access, retention labels, data loss prevention, eDiscovery, audit readiness, and records management alignment.
• Direct site and solution delivery, including intake, requirements gathering, backlog management, release planning, testing, deployment, and enhancement prioritization.
• Partner with customer stakeholders to understand business needs and translate requirements into SharePoint, Microsoft 365, and Power Platform solutions.
• Support or lead SharePoint migrations, consolidations, modernization activities, and continuous improvement initiatives, as applicable.
• Ensure SharePoint sites, solutions, content structures, and user experiences align with Section 508 accessibility requirements.
• Develop and maintain user guides, process documentation, governance materials, training content, and stakeholder communications.
• Support integration and collaboration across Microsoft 365 tools, including Teams, OneDrive, Purview, and related applications.
• Use scripting, automation, or administrative tools, including PowerShell, to streamline SharePoint administration and platform management.
• Support service health, adoption reporting, dashboards, and metrics to improve visibility into platform usage and operational performance.
• Coordinate with technical teams, service management teams, security stakeholders, and business users to resolve issues and improve platform effectiveness.
• Maintain awareness of Microsoft 365, SharePoint Online, security, compliance, and collaboration tool updates that may impact customer operations.

Requirements

• Bachelor's Degree
• Public Trust Eligibility
• Minimum of 5 years of experience administering and delivering SharePoint solutions.
• Hands-on experience with SharePoint Online; SharePoint on-premises experience may also be considered.
• Proven experience supporting SharePoint governance, information architecture, and security/compliance practices in a mid-to-large organization.
• Experience with Microsoft 365 tools and services, including Teams, OneDrive, and Microsoft Purview compliance capabilities such as retention, data loss prevention, and eDiscovery.
• Experience supporting SharePoint permissions models, least-privilege access, retention policies, audit readiness, records management, or related compliance requirements.
• Experience gathering requirements, documenting business needs, managing intake, and translating stakeholder needs into SharePoint or Microsoft 365 solutions.
• Familiarity with Azure and/or AWS cloud environments.
• Familiarity with scripting or automation, including PowerShell.
• Familiarity with CI/CD concepts for SharePoint artifacts or related platform deployment activities.
• Strong written communication, documentation, stakeholder management, and customer service skills.
• Ability to support Section 508 compliance and accessibility requirements.
  **Preferred Qualifications **
• Experience supporting VA or another large federal agency.
• Experience supporting SharePoint environments within personnel vetting, credentialing, security, operations, or similar federal program environments.
• Understanding of federal audit requirements, records management, retention, compliance, and information governance.
• Experience with ServiceNow or Jira for service management, incident management, change management, or backlog tracking.
• Experience with Power BI or similar reporting tools to support service health, adoption, usage, or performance dashboards.
• Experience with Power Platform, including Power Apps, Power Automate, or related Microsoft 365 automation tools.
• Microsoft 365 Certified: Administrator or Microsoft 365 Certified: Developer certification.
• ITIL Foundation certification.

Tech Stack

• AWS
• Azure
• Cloud
• ServiceNow

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development