About this role
Role Overview
- Completing all bookings and flight/hotel/packages operations-related work including cancellations, refunds, etc
- Coordination with suppliers to ensure timely revert on quotes and booking details such as vouchers, confirmations etc
- Coordinate with customers and vendors to ensure timely delivery
- Manage feedback and escalations from customers and vendors.
- Ensure customer delight.
- Demonstrate multitasking abilities
Requirements
- a minimum of 6 months of full-time work experience to be eligible for this role
- Be Customer-Centric
- Enjoy speaking to clients on call
- Have high ownership to complete your work
- Be good at negotiating with suppliers
Benefits
- Work with a young & passionate team to excel and make an impact
- Work directly with the founders
- Fast Career Growth with fast appraisals and fast salary increase
- Very high ownership role in a fast paced environment
- Great Culture -> No hierarchy / politics nonsense guaranteed!