Liability Claims Associate

Role Overview

• Analyze reported lower-level workers compensation claims to determine benefits due.
• Ensure ongoing adjudication of claims within company standards and industry best practices.
• Handle lower-level liability and/or physical damage claims under close supervision.
• Support other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Process general liability claims determining compensability and benefits due; monitor reserve accuracy, and file necessary documentation with state agency.
• Communicate claim action/processing with claimant, client, and appropriate medical contact.
• Ensure claim files are properly documented and claims coding is correct.
• Maintain professional client relationships.

Requirements

• High school diploma or GED required
• Strong oral and written communication
• Computer literate – including Microsoft Office
• Organizational skills required
• Clerical or customer service experience
• Experience in medical office preferred or equivalent combination of education and experience preferred

Benefits

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.