Conduct clinical assessments and review health data to evaluate member needs and program eligibility
Assess member readiness, health literacy, and technology capability
Engage members in chronic condition support and personalized coaching
Provide individualized telephonic health coaching using motivational interviewing
Support sustainable behavior change and promote positive health outcomes
Empower members to make informed healthcare decisions
Apply clinical guidelines, policy criteria, and regulatory standards
Consult with supervisors and Medical Directors to address barriers
Identify and escalate quality-of-care concerns
Provide accurate health information to support understanding
Develop and maintain individualized care plans
Document all interactions per regulatory and accreditation requirements
Monitor progress and adjust plans to meet member needs

Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges and have the ability to be licensed in all non-compact states. Must reside in PST or MT time zone
3+ years of acute adult Medical-Surgical RN experience
High-speed, hard-wired internet connection
Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi-system navigation and keyboarding
EMR documentation experience
Excellent communication skills
Ability to work independently and collaboratively

Health Coach Consultant, Registered Nurse

Key skills