About this role
Role Overview
- Perform KYC (Know Your Customer) procedures for onboarding and maintaining clients (individuals and legal entities)
- Conduct identity and document checks, validating corporate information, shareholder structures and financial data
- Manage periodic client recertification processes, ensuring information is up to date and regulatory compliance
- Execute searches in internal and external databases (sanctions, PEP, negative media, restricted lists)
- Classify clients according to risk level (Low, Medium, High Risk)
- Prepare and maintain complete client dossiers with supporting evidence for audits and compliance
- Record and keep client data updated in the institution's internal systems
- Work collaboratively with Compliance, Legal and Business teams on client analysis and approvals
- Ensure adherence to SLAs, internal policies and regulatory standards (AML/Anti‑Corruption)
- Identify and report inconsistencies, risks or signs of irregularities
- Participate in continuous improvement initiatives, proposing process and quality optimizations
Requirements
- Perform KYC (Know Your Customer) procedures for onboarding and maintaining clients (individuals and legal entities)
- Conduct identity and document checks, validating corporate information, shareholder structures and financial data
- Manage periodic client recertification processes, ensuring information is up to date and regulatory compliance
- Execute searches in internal and external databases (sanctions, PEP, negative media, restricted lists)
- Classify clients according to risk level (Low, Medium, High Risk)
- Prepare and maintain complete client dossiers with supporting evidence for audits and compliance
- Record and keep client data updated in the institution's internal systems
- Work collaboratively with Compliance, Legal and Business teams on client analysis and approvals
- Ensure adherence to SLAs, internal policies and regulatory standards (AML/Anti‑Corruption)
- Identify and report inconsistencies, risks or signs of irregularities
- Participate in continuous improvement initiatives, proposing process and quality optimizations
Benefits
- Meal allowance or food voucher
- Flexible Benefit (Flash)
- Medical assistance / Health insurance
- Partners for psychological, legal, financial and nutritional support (CLUDE, C4LIFE and ASQ)
- Psicologia Viva (psychological care platform)
- Dental assistance / Dental plan
- Childcare assistance
- Support for children with special needs
- Fertility treatment assistance
- Extended maternity and paternity leave
- Transport allowance or Home Office allowance (for telework contracts)
- Gympass (Wellhub) and TotalPass
- Flexible working hours
- Life insurance
- Partnerships club (employee discounts and partner offers)
- Partnership with Sesc
- Beca (education incentive program)
- PPR (profit-sharing/performance bonus) or Bonus — subject to attainment of targets and results.