Running role kickoff conversations and sharpening hiring briefs
Writing and posting ads
Actively sourcing and engaging candidates directly
Screening for technical fit, communication, values, motivation and did we mention values?
Coordinating interviews and keeping hiring moving
Managing candidate expectations, communication and offers properly
Contributing to improving our hiring workflows and processes
There’s also an expectation that unclear, unrealistic, or unnecessarily complicated hiring processes get challenged early.

Strong end-to-end recruitment experience in a busy, mixed-role environment
Technical literacy across MSP, IT services, and client-facing technology, enough to ask better questions and spot good candidates beyond the keywords
Sound sourcing judgement, including knowing when to search wider, dig deeper, or politely let the business know unicorns do not exist (at least not today)
Excellent candidate assessment skills, especially when potential isn't obvious on paper
Confidence building trust with hiring managers, clarifying what they really need, and giving practical market advice
Empathy and warmth, balanced with clear standards and good follow-through
A collaborative, low-ego style with the instinct to keep things moving
A few practical things: Auckland based, Hybrid work environment, Full-time permanent role, Internal recruitment role, not agency, Hiring across NZ and other First Focus locations when required

Competitive package including up to $100k + Kiwisaver for the perfect blend of values, skills and experience
Hybrid work
Free access to Uprise (1:1 coaching with qualified psychologists or counsellors).
Flexible working for work-life balance
Flexible leave options
“Never Stop Growing”: 10 paid study days per year, exam fees paid (conditions apply).
FastTrack mentoring program.
Mentoring, support, and genuine promotion from within
MAD (Making a Difference) Council for equality, charity, and environment.
Regular social events and great team culture.

IT Recruiter

Key skills