About this role
Role Overview
- Provide specialist support in the implementation and the development of operational planning and associated service delivery processes
- Analyze and review fraud incidents to enhance customer experience and processes
- Guide business by gathering, interpreting, and using data points to improve processes
Requirements
- Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
- Subject matter expert across all fraud types and channels
- Data analysis and feedback to enhance fraud strategies
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements