About this role

Lead coordinating and implementing program logistics to achieve impact
Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
Ensure supplier contracts are legally protective of both Amex GBT and client
Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
Conduct program debrief with client and provide full briefing report post event
Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
Develop and maintain knowledge of technology and/or software solutions (Cvent)

Excellent written and verbal communication skills in English and French/Spanish/German/Swedish/Norwegian
Passionate about project management, meetings management and client management experience
Experience working within budgets
Strong prioritization skills

Event Planner, English/French/Spanish/German/Swedish/Norwegian

Key skills