Product Analyst

Role Overview

• Support Product Owners, Product Managers and cross-functional teams in defining product initiatives, business requirements and improvement opportunities across customer-facing platforms and internal systems.
• Use analytics and data-driven insights to support product decisions, identify optimization opportunities and measure the impact of product enhancements.
• Analyse key product metrics related to user engagement, adoption, retention, conversion, operational efficiency and overall product performance.
• Work closely with Product Owners, Product Managers, developers and stakeholders to ensure alignment on priorities, requirements and roadmap execution.
• Develop and maintain comprehensive documentation, including business requirements, user stories, acceptance criteria, process flows and functional specifications.
• Support backlog management by helping to refine, prioritize and document product initiatives, enhancements and technical improvements.
• Collaborate with product, project and delivery teams to ensure product requirements and clearly understood and implemented effectively.
• Create detailed process maps, workflows and business analyses to identify inefficiencies, risks and opportunities for automation and optimization.
• Participate in requirement gathering sessions, workshops, testing activities and product validation processes.
• Assist in monitoring product performance after releases and provide recommendations for continuous improvement based on data and user feedback.
• Continuously build product, business and domain knowledge, demonstrating a willingness to learn new technologies, tools and product management practices.
• Support knowledge sharing and internal training initiatives by documenting processes, systems and best practices for stakeholders and team members.

Requirements

• Eager to learn and expand product management and business analysis skills.
• Outstanding communication, presentation skills.
• Sharp analytical and problem-solving skills.
• Team spirit, organizational skills and good communication abilities.
• Excellent knowledge of the English language both written and oral.
• Hands-on experience managing all stages of the product life cycle.
• (optional) Experience in requirements gathering, product management and complex projects.
• (optional) Ability to effectively manage conflicting needs of stakeholders.
• (optional) Knowledge of Agile software product development.
• (optional) 2 years experience as a Product Analyst or similar role in Product Development.

Benefits

• Opportunities to learn and grow through our “Employee Training & Development program”
• Hybrid Work Flexibility
• Multiple events to bond with the team and the group.
• Birthday and Loyalty benefits