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Delivery Operations Billing Specialist at Armanino | JobVerse
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Delivery Operations Billing Specialist
Armanino
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Delivery Operations Billing Specialist
Ahmedabad, Gujarat, India
Full Time
10 hours ago
Visa Sponsorship
Apply Now
Key skills
ERP
CRM
Resource Planning
Communication
About this role
Role Overview
Generate, review, and distribute customer invoices accurately and on schedule.
Validate billing information against contracts, service agreements, purchase orders, and operational records.
Monitor billing cycles and ensure compliance with company policies and customer requirements.
Process billing adjustments, credits, refunds, and corrections as needed.
Maintain billing records and supporting documentation.
Coordinate with operations teams to verify service delivery, project completion, or transaction data prior to invoicing.
Track operational metrics that impact billing accuracy.
Assist in developing and improving operational billing procedures and workflows.
Support month-end and year-end close activities related to billing.
Reconcile billing records and customer accounts.
Investigate and resolve invoice discrepancies, disputes, and customer inquiries.
Collaborate with Accounts Receivable to support collections efforts and payment resolution.
Escalate complex billing issues to management when necessary.
Prepare regular billing, revenue, and operational reports.
Analyze billing trends and identify opportunities for process improvements.
Maintain accurate customer, pricing, and account information within billing systems.
Ensure data integrity across Enterprise Resource Planning (ERP), Client Relationship Management (CRM), and billing platforms.
Ensure billing activities comply with contractual obligations, company policies, and applicable regulations.
Conduct audits of billing transactions to identify and correct errors.
Support internal and external audit requests related to billing documentation.
Requirements
Associate's or Bachelor's degree in Business Administration, Finance, Accounting, Operations, or related field preferred.
Minimum 1 year of experience in billing, operations, finance, accounting, or a related role.
Experience working with ERP, billing, or accounting systems.
Strong proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
Excellent attention to detail and accuracy.
Strong problem-solving and analytical skills.
Effective written and verbal communication skills.
Ability to manage multiple deadlines and priorities.
Tech Stack
ERP
Benefits
Provident Fund
Gratuity
Medical Insurance
Group Personal Accident Insurance
Apply Now
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