Proven experience as an operator-coach: leading product teams in a high-execution, fast-paced environment while making the people around you better
Has coached a direct report to the point of trusted, independent decision-making, and can explain exactly what told them it was safe to step back.
Track record of raising a team's quality bar so that it held without them in the room, with rejection at their review becoming rarer over time.
Experience owning delivery end-to-end across multiple concurrent initiatives, with a focus on shipping outcomes rather than producing artefacts
Can critique product cold and with precision: shown an unfamiliar screen, sees quickly what is wrong, why it matters, and what they would do about it
Experience agreeing budgets and scope upfront and holding delivery to them, including surfacing deviation early
Can interrogate, reconstruct, and defend an engineering estimate in front of leadership: knows what is in the number and why, and never relays a figure they cannot explain
Background in B2B or enterprise SaaS, ideally with complex, multi-tenant, or AI-heavy products
Exposure to high-ownership cultures where individuals are expected to operate with autonomy
Genuine fluency in current UX and UI standards, conventions, and design trends, with the confidence to say “not good enough” with precision
Solid technical grounding, ideally from a technical or computer-science background: able to interrogate engineering effort and cost rather than taking “it's complex” at face value, and never snowed by an engineer without needing to be the deepest one in the room
Eval rigour for AI and probabilistic features: knows how to define and measure “good” rather than pointing at usage, and treats evaluation as the new specification
Fluent with modern AI tooling and energised by what it makes possible, both in how the team operates and in what we build
Strong customer research and synthesis skills: turning many conversations into clear, weighted input for decisions, with strategic accounts carrying the most weight
Understanding of fixed-time, flexible-scope delivery and how to run product at pace without heavy planning machinery
Knowledge of working within cross-functional teams, particularly across Product, Engineering, and Quality
Execution-focused operator who thrives on pace, ownership, and delivery
Transparent by reflex: surfaces bad news early and in plain language, course-corrects in the open, and treats being wrong as cheap and being late as expensive
Makes honest flagging safe for the team by how they respond when someone brings them a problem
Low ego: builds the team and the engine and is excited to win as a team
Bilingual under pressure: absorbs top-down pressure and turns it into clear, well-formed work rather than transmitting it downward as churn
Highly proactive and self-directed: unblocks themselves, does not wait for permission, and brings solutions rather than complaints
Curious, optimistic, and improvement-driven, constantly looking for ways to do things better and faster
Clear and confident communicator, able to align both technical and non-technical stakeholders
Requirements
Proven experience as an operator-coach: leading product teams in a high-execution, fast-paced environment while making the people around you better
Has coached a direct report to the point of trusted, independent decision-making, and can explain exactly what told them it was safe to step back.
Track record of raising a team's quality bar so that it held without them in the room, with rejection at their review becoming rarer over time.
Experience owning delivery end-to-end across multiple concurrent initiatives, with a focus on shipping outcomes rather than producing artefacts
Can critique product cold and with precision: shown an unfamiliar screen, sees quickly what is wrong, why it matters, and what they would do about it
Experience agreeing budgets and scope upfront and holding delivery to them, including surfacing deviation early
Can interrogate, reconstruct, and defend an engineering estimate in front of leadership: knows what is in the number and why, and never relays a figure they cannot explain
Background in B2B or enterprise SaaS, ideally with complex, multi-tenant, or AI-heavy products
Exposure to high-ownership cultures where individuals are expected to operate with autonomy
Genuine fluency in current UX and UI standards, conventions, and design trends, with the confidence to say “not good enough” with precision
Solid technical grounding, ideally from a technical or computer-science background: able to interrogate engineering effort and cost rather than taking “it's complex” at face value, and never snowed by an engineer without needing to be the deepest one in the room
Eval rigour for AI and probabilistic features: knows how to define and measure “good” rather than pointing at usage, and treats evaluation as the new specification
Fluent with modern AI tooling and energised by what it makes possible, both in how the team operates and in what we build
Strong customer research and synthesis skills: turning many conversations into clear, weighted input for decisions, with strategic accounts carrying the most weight
Understanding of fixed-time, flexible-scope delivery and how to run product at pace without heavy planning machinery
Knowledge of working within cross-functional teams, particularly across Product, Engineering, and Quality
Execution-focused operator who thrives on pace, ownership, and delivery
Transparent by reflex: surfaces bad news early and in plain language, course-corrects in the open, and treats being wrong as cheap and being late as expensive
Makes honest flagging safe for the team by how they respond when someone brings them a problem
Low ego: builds the team and the engine and is excited to win as a team
Bilingual under pressure: absorbs top-down pressure and turns it into clear, well-formed work rather than transmitting it downward as churn
Highly proactive and self-directed: unblocks themselves, does not wait for permission, and brings solutions rather than complaints
Curious, optimistic, and improvement-driven, constantly looking for ways to do things better and faster
Clear and confident communicator, able to align both technical and non-technical stakeholders
Benefits
25 days annual leave (with the option to buy and sell additional days)
Cycle to work scheme
Access to Learning & Development platform
Life Insurance
Auto Enrolment Pensions
Healthshield (Cashback on dental check-ups and fillings, eye tests, physiotherapy, prescriptions and much more
Reimburse for usage of personal mobile phone
Free Gym membership and Free Friday lunch for office based staff